Here are the issues:
What Are the Dangers of Being Too Friendly to Employees?
Overworked Manager
Mediocrity Flourishes
·
You’ll naturally become closer
friends with some people, and others will think you play favorites. When you
promote people you’re friends with how will the rest of the company view that promotion
and how will that impact your team’s culture and the person who was promoted?
Even if the promotion is well deserved, other employees are
unlikely to view it that way. You’ll be perceived as a manager who plays favorites. And, realistically, it’s probably hard not to at least subconsciously favor your friends.
unlikely to view it that way. You’ll be perceived as a manager who plays favorites. And, realistically, it’s probably hard not to at least subconsciously favor your friends.
·
Your friends treat you differently
than your employees. You don’t want your employees to necessarily treat you or
company rules as casually as a friend would.
·
Your employees might find it easier
not to be friends with you. Let’s say you have an employee who works hard and
doesn’t have enough time for their family or friends. Do they want you as a
friend? Probably not. But, will they want to be among the employees who aren’t
friends with the boss.
·
It’s not scalable and people will
feel left out. It was easy for me to be friends with everyone when we had 25
employees. Much more difficult when we had over 150. Plus, what about the great
employees who just aren’t the types of people you’d have as your friends?
They’ll feel like everyone else is favored.
·
Friends are equals. You’ll make
decisions that determine who gets specific assignments, compensation and other
things that are critically important to your employees’ future. That doesn’t
make you equals, and it creates a lot of complications for a friendship.
·
If it comes down to it, do you
layoff your friend or someone who is more qualified but not your friend? How do
you tell a friend they’re doing a bad job? And, what do these situations do to
your friendship and your ability to make smart business decisions.
·
Friends talk about work with each
other. The last thing you want to do is be involved in office gossip. If you’re
friends with an employee and that employee complains about work, what do you do
with that information? If you do nothing, you’re basically agreeing with what
they say (even if it’s badmouthing another employee). But, they probably don’t
want someone who will push back or force them to address the problem.
You do lose
something:
·
Some of my closest friends are
former employees. I missed out on that for years, but I think that was the
right decision.
·
This is hard. It’s natural to build
friendships when you work closely with people for so long. I did in a few
cases. I’m glad I did, but in hindsight, I can see that it wasn’t the best
approach for the business.
It’s about what
your employees want:
·
They want a leader who is fair,
gives them opportunities, helps them with their career and appreciates their
hard work. They want to know their success and opportunities are based on merit
and not relationships they may not have with you outside of work.
·
They want someone who is interested
and cares about their life outside of work. Someone who wants them to succeed.
But, I don’t think they want another best friend, and if they do, I don’t think
it’s a good idea for you to be that friend.
What Are the Dangers of Being Too Friendly to Employees?
Some managers cultivate friendly
relationships with their subordinates because they believe that employees will
work harder for someone they like. While this may be true in many cases, being
too friendly with employees can lead to many issues. If you are a small
business owner, you need to be aware of the potential dangers that may occur if
you or your members on your management team have personal relationships with
employees that hinder professional goals.
Overworked Manager
Some managers are people-pleasers and want
their employees to like them at all costs. Some employees use this to their
advantage to neglect their actual work responsibilities. Rather than risk
"being mean" to these employees, managers may take on their
subordinates' tasks, as well as their own. This can lead to overworked managers
who become burnt out. It's very important that managers learn how to delegate
responsibilities to employees, as well as hold them accountable for their work.
When this doesn't occur, not only may the manager become overworked, but
employees are not able to progress and become better workers.
Mediocrity Flourishes
When managers are fearful of upsetting their
subordinates' feelings, because they are friends with them, mediocrity may
flourish in the workplace. Many employees need to be motivated to go above and
beyond to meet and exceed work expectations. When they feel too comfortable, or
try to use their personal relationship with the boss as a crutch, they may lose
the desire to give 100 percent. These types of employees may think that they'll
get the raise or bonus because the boss likes them, rather than feeling that
they have to earn it with hard work.
Problems Fester
Problems, such as interpersonal conflicts or
lack of productivity, are often allowed to fester when the manager is too
friendly with employees. The people-pleaser manager doesn't want to risk
upsetting his work friends or losing his invitation to happy hour, so he
doesn't reprimand employees when they break the rules or don't follow set
procedures. This may lead to other employees becoming resentful or unmotivated
to follow the rules. Small issues can get out of control quickly in this type
of scenario as well.
Loss of Respect
Respect for the manager, whether or not he is
liked, is often the key to a successful boss-subordinate relationship. When the
boss is more concerned about his personal relationships with employees, rather
than his professional role and responsibilities, staff and other management
team members may lose respect for him. If this occurs, then they do not obey
directives or want to learn from him.
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